The Role of CSR (Corporate Social Responsibility) in reducing Reputation Risk due to Covid-19 For Islamic Financial Institutions in Indonesia

Authors

  • Wiwin Erna Ekawati ITB Ahmad Dahlan Jakarta
  • Novfitri Landong Manora ITB Ahmad Dahlan Jakarta

DOI:

https://doi.org/10.21580/al-arbah.2023.5.2.18060

Keywords:

Banking, CSR, Islamic Bank, Reputation Risk.

Abstract

Purpose - This study aims to analyze the effect of CSR programs carried out by Islamic banking companies on reducing reputation risk by covid 19.

Method - This study uses a literature study approach to answer the research objectives. The literature study conducted in this research is a form of research conducted by collecting journal articles with themes according to the research objectives, namely reviewing the definition and importance of implementing reputation risk management in Islamic Financial Institutions.

Result - The result of this research indicates that Islamic banks have a higher reputation risk than conventional banks because apart from looking at the operational aspects, the public also sees the spiritual aspects of Islamic banks in carrying out their operations.

Implication - This study uses the data from scientific journal articles available online with the help of search engines, google scholar. Source of data derived from two sources, namely: primary data derived from journals on Islamic Economics, Islamic Corporate Social Responsibility and articles on covid -19, as well as reliable readings that can support this research.

Originality- Relaxation of financing facilities for customers affected by the Covid-19 virus pandemic in the form of postponement of payments and/or granting of margin/profit sharing relief whose terms and conditions are adjusted to the economic sector, criteria, and customer conditions while still referring to OJK regulations. 

 

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Published

2023-11-14

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