Isnawati, S., Bangsa, J., Nurcahyo, S., & Ali, A.
(2022).
Utilization of Twitter in Customer Relationship Management at PT Bank Syariah Indonesia (BSI).
AL-ARBAH: Journal of Islamic Finance and Banking, 4(2), 171-188.
doi:
https://doi.org/10.21580/al-arbah.2022.4.2.15120