Putri, A., Fataron, Z., & Fuadi, N.
(2023).
Analysis Of The Quality Of Electronic Service Es-Qual And E-Recs-Qual Models In The Bsi Mobile Application To The Level Of Customer Loyalty At Bsi Bank.
AL-ARBAH: Journal of Islamic Finance and Banking, 5(1), 33-54.
doi:
https://doi.org/10.21580/al-arbah.2023.5.1.17969