HERLINUDINKHAJI, Didin. Evaluasi Layanan Teknologi Informasi ITIL Versi 3 Domain Service Desain pada Universitas Selamat Sri Kendal. Walisongo Journal of Information Technology, [S. l.], v. 1, n. 1, p. 63–74, 2019. DOI: 10.21580/wjit.2019.1.1.4005. Disponível em: https://journal.walisongo.ac.id/index.php/jit/article/view/4005. Acesso em: 2 jul. 2026.