The Effectiveness of Using SISKOHAT (Integrated Hajj Information and Computerization System) in the Hajj Pilgrim Candidates’ Portion Number Delegation Service at the Ministry of Religious Affairs in Bengkulu Province

Authors

  • Syafitri Angraini State Islamic University Fatmawati Sukarno Bengkulu, Indonesia
  • Nurul Hak State Islamic University Fatmawati Sukarno Bengkulu, Indonesia
  • Makmur Makmur State Islamic University Fatmawati Sukarno Bengkulu, Indonesia

Abstract

This study aims to determine the effectiveness of using SISKOHAT (Integrated Hajj Information
and Computerized System) in the hajj pilgrim candidates’ portion number delegation service. To
find out the obstacles faced in SISKOHAT, portion delegation, and evaluate the service system
provided by the umrah and hajj organizer, registration and hajj documents section, to Hajj
pilgrims candidates. SISKOHAT is a work support tool in organizing the pilgrimage by utilizing
information technology in Indonesia and Saudi Arabia. The results of this study indicated that
SISKOHAT at the Head of Hajj Registration and Documents for the Implementation of Hajj
Umrah at the Regional Office of the Ministry of Religion Province Bengkulu had been effective in
the service of delegating portion numbers to pilgrim candidates.

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References

Interview with Head of Registration and Hajj Documents of Ministry of Religious Affairs Bengkulu Province, 17-1-2022.

Interview with SISKOHAT Team of Ministry of Religious Affairs Bengkulu Province, 21-1-2022.

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Suzami, Ardi, et al. 2021. “Penerapan Sistem Komputerisasi Haji Terpadu (SISKOHAT) terhadap Peningkatan Layanan Haji pada Kantor”.Jurnal Tambora 5(2)

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Yuliani, Herni, and Ahmad Sarbini. 2016. “Implementasi Sistem Komputerisasi Haji Terpadu (SISKOHAT) dalam Transparansi Informasi kepada Calon Jemaah Haji.” Jurnal Manajemen Dakwah 1.

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Published

2022-07-05

How to Cite

Angraini, S., Hak, N., & Makmur, M. (2022). The Effectiveness of Using SISKOHAT (Integrated Hajj Information and Computerization System) in the Hajj Pilgrim Candidates’ Portion Number Delegation Service at the Ministry of Religious Affairs in Bengkulu Province. Munazzama: Journal of Islamic Management and Pilgrimage, 2(1), 18–28. Retrieved from https://journal.walisongo.ac.id/index.php/munazzama/article/view/10775

Issue

Vol. 2 No. 1 (2022): June 2022

Section

Articles

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