The Effectiveness of Using SISKOHAT (Integrated Hajj Information and Computerization System) in the Hajj Pilgrim Candidates’ Portion Number Delegation Service at the Ministry of Religious Affairs in Bengkulu Province

Syafitri Angraini*  -  State Islamic University Fatmawati Sukarno Bengkulu, Indonesia
Nurul Hak  -  State Islamic University Fatmawati Sukarno Bengkulu, Indonesia
Makmur Makmur  -  State Islamic University Fatmawati Sukarno Bengkulu, Indonesia

(*) Corresponding Author

This study aims to determine the effectiveness of using SISKOHAT (Integrated Hajj Information
and Computerized System) in the hajj pilgrim candidates’ portion number delegation service. To
find out the obstacles faced in SISKOHAT, portion delegation, and evaluate the service system
provided by the umrah and hajj organizer, registration and hajj documents section, to Hajj
pilgrims candidates. SISKOHAT is a work support tool in organizing the pilgrimage by utilizing
information technology in Indonesia and Saudi Arabia. The results of this study indicated that
SISKOHAT at the Head of Hajj Registration and Documents for the Implementation of Hajj
Umrah at the Regional Office of the Ministry of Religion Province Bengkulu had been effective in
the service of delegating portion numbers to pilgrim candidates.

  1. Interview with Head of Registration and Hajj Documents of Ministry of Religious Affairs Bengkulu Province, 17-1-2022.
  2. Interview with SISKOHAT Team of Ministry of Religious Affairs Bengkulu Province, 21-1-2022.
  3. Jannah, Putri Miftahul. 2021. “Efektivitas Sistem Komputerisasi Haji Terpadu (SISKOHAT) dalam Pelayanan Pendaftaran Jamaah Haji Reguler di Kantor Kementerian Agama Kabupaten Kuantan Singingi.”
  4. Khaerunnisa, Rini. 2021. “Implementasi Pelimpahan Nomor Porsi Jemaah Haji Reguler.”
  5. Muhajarah, K., & Hakim, L. (2021). Promoting Halal Tourism: Penggunaan Digital Marketing Communication Dalam Pengembangan Destinasi Wisata Masjid. Al-Muttaqin: Jurnal Studi, Sosial, dan Ekonomi, 2(1), 34-42.
  6. Munawaroh, Zahrotun, et al. 2015. “Efektivitas Sistem Informasi Dan Komputerisasi Haji Terpadu (Siskohat) dalam Penyelenggaraan Ibadah Haji.” Jurnal Ilmu Dakwah 35(2).
  7. Suzami, Ardi, et al. 2021. “Penerapan Sistem Komputerisasi Haji Terpadu (SISKOHAT) terhadap Peningkatan Layanan Haji pada Kantor”.Jurnal Tambora 5(2)
  8. Undang-undang. 2019. Undang-Undang Republik Indonesia Nomor 8 Tahun 2019.
  9. Yuliani, Herni, and Ahmad Sarbini. 2016. “Implementasi Sistem Komputerisasi Haji Terpadu (SISKOHAT) dalam Transparansi Informasi kepada Calon Jemaah Haji.” Jurnal Manajemen Dakwah 1.

Munazzama: Journal of Islamic Management and Pilgrimage
Published by Department of Islamic Management and Pilgrimage (MD-MHU)
Faculty of Da'wa and Communication UIN Walisongo Semarang
Jl Prof. Dr. Hamka Kampus III Ngaliyan Semarang 50185
Phone: +62 857-4001-1198 (Kurnia Muhajarah)
Website: https://fakdakom.walisongo.ac.id/

ISSN: 2808-7577  (Print)
ISSN: 2808-7496  (electronic/online version)


This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License

 
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