Online counselling services: The future of counselling and psychotherapy,
DOI:
https://doi.org/10.21580/jagc.2023.4.1.14397Keywords:
Online counseling, undergraduates, computer-mediated communication, konseling online, mahasiswa, komunikasi yang dimediasi komputerAbstract
Purpose - The purpose of this paper is to stress the increasing imperativeness of counseling and psychotherapy in Nigerian universities, given the growing, strident, and persistent reports of maladaptive behaviors such as suicidal ideation and behaviors among university students.
Method - The study employed the method of informed arguments to present online counseling as a veritable tool to assist the universities in linking the undergraduates with the sources of counseling and psychotherapy with the view to promoting their self-consciousness, self-understanding, and adequate mental health needed to develop top-level human resources.
Result - It shares the experiences of online counseling interactions obtained from the Obafemi Awolowo University online counseling platform.
Implication - Recommendations are also made to guide other universities in Nigeria and similar climes as to establishing their home-grown platform or sharing in the use of the existing dedicated platforms.
Originality - The paper is one of the earliest to present an argument for including online counseling services in the systems of universities, particularly in the developing world. It is also the first to present a report of practical experiences garnered in such an established service in a Nigerian University to guide the establishment of more of such in other universities.
***
Tujuan - Tujuan dari makalah ini adalah untuk menekankan meningkatnya ketidaktegasan konseling dan psikoterapi di universitas-universitas di Nigeria, mengingat laporan yang terus meningkat, keras, dan terus-menerus mengenai perilaku maladaptif seperti ide dan perilaku bunuh diri di kalangan mahasiswa.
Metode - Penelitian ini menggunakan metode argumen yang terinformasi untuk menyajikan konseling online sebagai alat yang tepat untuk membantu universitas dalam menghubungkan mahasiswa dengan sumber-sumber konseling dan psikoterapi dengan tujuan untuk meningkatkan kesadaran diri, pemahaman diri, dan kesehatan mental yang memadai yang diperlukan untuk mengembangkan sumber daya manusia tingkat atas.
Hasil - Penelitian ini membagikan pengalaman interaksi konseling online yang diperoleh dari platform konseling online Universitas Obafemi Awolowo.
Implikasi - Rekomendasi juga dibuat untuk memandu universitas lain di Nigeria dan negara lain yang memiliki iklim yang sama untuk membangun platform buatan sendiri atau berbagi penggunaan platform khusus yang sudah ada.
Keaslian - Makalah ini adalah salah satu yang paling awal yang menyajikan argumen untuk memasukkan layanan konseling online ke dalam sistem universitas, terutama di negara berkembang. Makalah ini juga merupakan yang pertama yang menyajikan laporan tentang pengalaman praktis yang diperoleh dari layanan yang sudah mapan di Universitas Nigeria untuk memandu pendirian layanan serupa di universitas lain.
Downloads
References
Adebowale, O. F. (2014). Disposition of students to online counselling: The Obafemi Awolowo University, Nigerian experience. International Journal of Education and Development using ICT, 10(3), 47-74.
Adebowale, O. F. (2009) Prospects and Challenges of Online Guidance and Counselling Services in Obafemi Awolowo University. An unpublished M.Ed. Long Essay in Guidance and Counselling submitted to the Department of Educational Foundations and Counselling.
Adebowale, O. F. (2013). Viability of Online Guidance and Counselling Service at the Obafemi Awolowo University, Ile-Ife. An Unpublished PhD Dissertation, Faculty of Education, Obafemi Awolowo University. Ile-Ife. Nigeria.
Adebowale, O. F. (In Press). Online guidance and counselling needs and preferences of undergraduates in a Nigerian University.
Adebowale, O. F. & Ehindero, S.A. (2012) Online Counselling: The Emergence of Information Technology in Support of Learning and Cognition. In M. Bhattacharya, N. Mach and M. Moallem (Eds.) Emerging Technologies in Learning: Impact on Cognition and Culture. Chesapeake, USA: AACE (Association for the Advancement of Computing in Education
Adebowale, O. F. and Popoola, B.I. (2011) Prospects and Challenges of Online Guidance and Counselling Services in a Nigerian University. International Journal for the Advancement of Counselling. 33(1), 64-78 DOI 10.1007/s10447-010-9109-x .
Adebowale, O. F., Popoola, B. I., Obisakin, C. B. and Oyaziwo Aluede (2012). The Emerging role of ICT (Online counselling) In Nigerian Universities: The Obafemi Awolowo University experience. The Counsellor, 31(1), 25-38
Ainsworth, M. (2004). An interview on the ABCs of Internet therapy. Retrieved August 12, 2008 from http:// www.metanoia.org./imhs/interview.htm
Alleman, J. R. (2002). Online counselling: the internet and mental health treatment. Psychotherapy: theory, Research, Practice and Training, 39, 199–209 .
Altman, I., & Taylor, D.A. (1973). Social penetration: The development of interpersonal relationships. New York: Holt, Rinehart & Winston.
Attridge, W. C. (2004). Current Practices and Future Implications for Internet Counselling. In G. R. Walz & C. Kirkman (Eds). Cyberbytes: Highlighting compelling issues of technology in Counselling (Pp. 87 – 103). Greensboro. NC: CAPS Press.
Baker, K. D. & Ray, M. (2011). Online counseling: The good, the bad, and the possibilities. Counselling Psychology Quarterly, 24(4), 341–346.
Collie, K., Mitchell, D., & Murphy, L. (2000). Skills for online counseling: Maximum impact at minimum bandwidth. In Bloom, J. & Walz, G. (Eds.), Cybercounseling and cyberlearning: Strategies and resources for the millennium. Alexandria, VA: American Counseling Association.
Cook, J.E., & Doyle, C. (2002). Working alliance in online therapy as compared to face-to-face therapy: Preliminary results. CyberPsychology & Behavior, 5, 95-105
Crow, M. (2014). What is the role of universities in global development? Retrieved October 8, 2019 from https://blogs.worldbank.org/education/what-role-universities-global-development
Gabriel, E. S., Adebowale, O. F. & Omotehinse, O. S. (2021). Emotional Intelligence, Social Networking Skills and Online Counselling Communication Effectiveness Among Students of OAU, Ile-Ife, Nigeria. African Journal of Teacher Education, 10(2), 37–52.
Fletcher-Tomenius, L., & Vossler, A. (2009). Trust in online therapeutic relationships: The therapist’s experience. Counselling Psychology Review, 24(2), 24–34.
Gedge, R. (2002). Online counselling services in Australia-the new challenges of a new vehicle for an old art retrieved September 3, 2008 from http://ausweb.scu.edu.au/aw02/ papers/refereed/gedge2/paper.html
Haberstroh, S., Parr, G., Bradley, L., Morgan-Fleming, B., & Gee, R. (2008). Facilitating online counseling: Perspectives from counselor in training. Journal of Counseling and Development, 86(4), 460–470
Harrad, R., & Banks, N. (2016). Counselling in Online Environments. In: Attrill A., Fullwood C. (eds) Applied Cyberpsychology. Palgrave Macmillan, London. 123–143. doi:10.1057/9781137517036_8
Liess, A., Simon, W., Yutsis, M., Owen, J.E., Altree Piemme, K., Golant, M., & Giese-Davis, J. (2008). Detecting emotional expression in face-to-face and online breast cancer support groups. Journal of Consulting and Clinical Psychology, 76, 517–523.
Mallen, J.M., Vogel, D.L., & Rochlen, A.B. (2005). The Practical Aspects of Online Counseling: Ethics, Training, Technology and Competency. The Counseling Psychologist, 33( 6), 776-801
Mbongo, E., Möwes A., & Chata, C. (2015). Factors Impacting the Implementation of Guidance and Counselling Services in Secondary Schools in the Ohangwena Region of Namibia. International Journal for Innovation Education and Research, 4(5), 11 – 25.
Mubarok, M., & Karim, A. (2022). Assessing the impact of Islamic spiritual guidance on mental health. Journal of Advanced Guidance and Counseling, 3(2), 149-161.
Oduwaiye, R. O., Yahaya, L. A., Amadi, E. C. & Tiamiyu, K. A. (2017) Stress Level and Academic Performance of University Students in Kwara State, Nigeria. Makerere Journal of Higher Education, 9 (1), 103 – 112
Olufemi. A. (2019). 15 Nigerian students reportedly lost to suicide cases in 8 months. International Youth Journal, 24. August 2019. Available at https://youth-journal.org/15-nigerian-students-reportedly-lost-to-suicide-cases-in-8-m
Omotehinse, O. S. & Adebowale, O. F. (2020). Anonymity, Mutual Disclosure and Trust in Online Counselling Relationships among Students of Obafemi Awolowo University, Ile-Ife, Nigeria. African Journal of Teacher Education, 9(2), 90 – 109.
Peterson, M.R. & Beck, R.L. (2003). E-mail as an adjunctive tool in psychotherapy: Response and responsibility. American Journal of Psychotherapy, 57(2), 167-181.
Poh-li, L., Jaladin, R. A. M. and Abdullah, H. S. (2013). Understanding the two sides of online counseling and their ethical and legal ramifications. Procedia - Social and Behavioral Sciences, 103, 1243 – 1251. doi: 10.1016/j.sbspro.2013.10.453
Pollock, S. L. (2006). Internet Counselling and Its Feasibility for Marriage and Family Counselling. The family Journal: Counselling and Therapy for the Couples and Families, 14(1), 65 - 70
Rochlen, A.B., Zack, J.S., & Speyer, C. (2004). Online therapy: Review of relevant definitions, debates, and current empirical support. Journal of Clinical Psychology, 60, 269-283
Suler, J. (2001). The online disinhibition effect. Retrieved June 18, 2008, from Rider University, Psychology of Cyberspace http://p24601.rider.edu/sites/suler/psycyber/disinhi bit.html
Tate, D.F., Jackvony, E.H., & Wing, R.R. (2006). A randomized trial comparing human e-mail counseling, computer-automated tailored counseling, and no counseling in an Internet weight loss program. Archives of Internal Medicine, 166, 1620–1625.
The World Bank (2019) World Development Report: The Changing Nature of Work. Washington, DC: World Bank.
Zamania, Nasira and Yusooff (2010). Perceptions towards online counseling among counselors in Malaysia. Procedia: Social and Behavioral Sciences, 5, 585–589.
Downloads
Published
Issue
Section
License
The copyright of the received article shall be assigned to the journal as the publisher of the journal. The intended copyright includes the right to publish the article in various forms (including reprints). The journal maintains the publishing rights to the published articles. Authors are allowed to use their articles for any legal purposes deemed necessary without written permission from the journal with an acknowledgment of initial publication to this journal.
