Evaluasi Faktor-Faktor Yang Mempengaruhi Performa Implementasi SAP ERP Di Industri Retail

Syaiful Bakhri*  -  Universitas Islam Negeri Walisongo Semarang, Indonesia

(*) Corresponding Author

This study aims to examine the factors that affect the performance of the ERP implementation. These factors are: the data migration, system documentation, knowledge transfer, system testing, and integration interfaces. These factors can increase the performance of the implementation of ERP software applications that are on retail industry. The case study method in this research is using interviews and direct observation, the object of the interview in this study is Functional modules of SAP ERP. Sources of data derived from primary data and secondary data. The results of this study indicate that factors influence on the performance of retail industry. Therefore, the factors to be considered in order to improve the success of SAP ERP project in the future. The theoretical implications and suggestions for future research are also discussed in the final part of this study. (SB)

Keywords: SAP;ERP;Performance; Implementation SAP ERP

  1. Abdelmageed, Elsadek, Abdelrazek. (2015). Strategic Planning for Successful ERP Implementation. Proceedings of 7th Annual American Business Research Conference ISBN: 978-1-922069-79-5. New York USA
  2. Aradhana Gandhi. (2015). Critical Success Factors in ERP Implementation and their interrelationship using TISM and MICMAC Analysis. Indian Journal of Science and Technology, Vol 8(S6), 138–150.
  3. Hadi, S., Reza, D., Mostafa, B. (2011). The FMEA Approach to identification of Critical Failure Factors in ERP Implementation. International Business Research Vol. 4, No. 3; July 2011.
  4. Mohmed Y. Mohmed, A. S. (2015). Critical Success Factors for Enterprise Resources Planing Implementation Success. International Journal of Advances in Engineering & Technology ISSN: 22311963
  5. Reza, F., Faezah, S., Yousef, G., Sayed, M. (2014). A Structural Equation Model for Identifying Critical SuccessFactors of Implementing ERP in Iranian,Kalleh Food ProductsCompany. Proceedings of the 2014 International Conference on Industrial Engineering and Operations Management. Bali Indonesia
  6. Zaitar Youssef, Ouzarf Mohamed. (2015). Appliying Ishikawa Approach for Modeling ERP Risks Effects. Journal of Theoretical and Applied Information Technology Vol.71 No.1. ISSN: 1992-8645.
  7. PT. Krakatau Steel Tbk. (2008). Business Blueprint Implementasi SAP. Jakarta
  8. PT. Golden Energy Mines Tbk. (2010). Business Blueprint Implementasi SAP.
  9. Jakarta
  10. PT. Hero Supermarket Tbk. (2010). Business Blueprint Implementasi SAP.
  11. Jakarta
  12. Naeem, A. Sheikh, M. T. (2011). SAP ERP Financials : Configuration and Design. Galileo Press: Bonn Boston.
  13. Bradley, J. (2004). Enterprise Resource Planning Success: a management theory approach to critical success factors. California: ProQuest Information and Learning Company.
  14. Yosh Eisbart. (2009). Outsourcing SAP Operations. Galileo Press Gmbh
  15. Michael, W., Johann, G., (2008). Migrating your SAP. Galileo Press Gmbh
  16. Raja Gopalan. (2010). Process Documentation A Pre-Requisite For ERP Implementation. Knowledge Management Series Volume 1 Issue 2. G. Balu Associates India.
  17. L. Ganesh, Arpita Mehta. (2010). Critical Success Factors For Successful Enterprise Resource Planning Implementation At Indian Smes. International Journal of Business, Management and Social Sciences Vol. 1, No. 1, 2010, pp. 65-78.
  18. Sedera, Darshana & Gable, Guy (2010). Knowledge management competence for Enterprise System success. The Journal of Strategic Information Systems,19 (4), pp. 296 -306.
  19. Guanghui Chen & Yanzhi Lie. (2013). Study on Knowledge Transfer on ERP Implementation Performance from Inherent Angle of Enterprise. Information Technology Journal 12 (23): 7555-7561,2013
  20. Hanan, A. A. T., Abdulrahman, A. M. (2011). Reasons for failure of ERP System Enterprise Application Integration. College of Computer and Information Sciences King Saud University Saudi Arabia.
  21. Wen-Hsien Tsai. (2010). A Study of the Impact of Business Process on the ERP System Effectiveness. International Journal of Business and Management
  22. Jhon W. Cresswell. (2009). Research Design - Qualitative, Quantitative, and Mixed Methods Approaches. California : SAGE Publications Inc

Open Access Copyright (c) 2019 Walisongo Journal of Information Technology
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Walisongo Journal of Information Technology
Published by Department Information Technology
Faculty of Science and Technology UIN Walisongo Semarang

Jl Prof. Dr. Hamka Kampus III Ngaliyan Semarang 50185
Phone: 024-76433366
Website: https://fst.walisongo.ac.id/
Email: ti@walisongo.ac.id

ISSN 2715-0143 (media online)
ISSN 2714-9048 (media cetak)

 

ISSN: 2714-9048 (Print)
ISSN: 2715-0143 (Online)
DOI : 10.21580/wjit

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License

Get a feed by atom here, RRS2 here and OAI Links here

View My Stats
apps