The Role of Spirituality in the Behavior of Sharia Bank Mobile Banking: Evidence from Indonesia

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Published: Jul 29, 2018
DOI: https://doi.org/10.21580/ws.26.1.2611
Keywords:
Islamic bank, mobile banking, spirituality, technology acceptance model

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Nur Inayah
Universitas Islam Negeri Walisongo Semarang
Ratno Agriyanto
Universitas Islam Negeri Walisongo Semarang
W Warno
Universitas Islam Negeri Walisongo Semarang

Abstract

The purpose of this research is to examine the behavior of sharia bank customers in using mobile banking (using a modified Technology Acceptance Model) with additional spiritual variables. The research population is about one hundred customers of sharia bank in Indonesia. The results of this study indicate that: (1) perceived ease has a positive effect on the attitude of using mobile banking through the use of perceptions, (2) the perception of benefits has a positive effect on the attitude of using mobile banking, (3) expediency has a positive effect on the behavioral interest in using mobile banking, (4) behavioral interest has a positive effect on mobile banking use, and (5) spiritual motivation has a positive effect on mobile banking use.

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How to Cite
Inayah, N., Agriyanto, R., & Warno, W. (2018). The Role of Spirituality in the Behavior of Sharia Bank Mobile Banking: Evidence from Indonesia. Walisongo: Jurnal Penelitian Sosial Keagamaan, 26(1), 197–224. https://doi.org/10.21580/ws.26.1.2611
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Vol. 26 No. 1 (2018)
Section
Articles

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