Factors To Influence Employee Performance In Bank Tabungan Negara Sharia Semarang

Avita Puji Ilahi*  -  Universitas Islam Negeri Walisongo Semarang, Indonesia
Arif Afendi  -  Universitas Islam Negeri Walsiongo Semarang, Indonesia

(*) Corresponding Author

Abstract

Purpose - This research aimed to know the analysis of the influence of work experience, education, and work motivation on the employees’ performance of BTN Syariah KCS Semarang..

Method - This research used primary data namely questionnaire which used Likert scale as the calculation scale, and also documentation given by the employees’ of BTN Syariah KCS Semarang. The samples of this research were 73 employees’. To analyse the data, the writer used multiple linier regression method and SPSS 16 version.

Result - The result of the research showed that work experience had positive and significant effect toward employees’ performance, education had positive and significant effect toward employees’ performance, and work motivation had positive but nit significant effect toward employees’ performance. It showed that work experience, education, and work motivation had positive and significant effect toward employees’ performance.

Implication - This study uses the data from only one Islamic bank.

Originality - The paper looks into the determinant factors ofemployees’ performance at BTN Syariah Semarang. Previous studies have only focused on employees’ performance in conventional banks. On the other hand, this paper contributes to the empirical literature, giving a clearer picture of the determinants of employees’ performance of Islamic banks.

Keywords: work experience; education; work motivation; employees’ performance

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Open Access Copyright (c) 2019 Avita Puji Ilahi, Arif Afendi
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Al-Arbah: Journal of Islamic Finance and Banking
Published by Department of Sharia Banking, Faculty of Islamic Economics and Business, UIN Walisongo Semarang, Indonesia
Jl Prof. Dr. Hamka Kampus III Ngaliyan Semarang 50185
Phone: +62 852-3660-5533
Website: https://febi.walisongo.ac.id/
Email: alarbah@walisongo.ac.id

ISSN: 2716-3946 (Print)
ISSN: 2716-2575 (Online)

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License

 
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