Opinion Leaders and Boycott Intentions: Factors Influencing Consumer Behavior in Support of Israel Boycott

Azrul Afrillana Awaludin*  -  Airlangga University, Indonesia
Moch Aridhi Al-Khaidar  -  Sunan Ampel State Islamic University Surabaya, Indonesia

(*) Corresponding Author
This study aims to identify the factors driving consumers to boycott companies that support the occupation of Israel, with an emphasis on the role of religiosity and religious values as the main motivating factors. This is motivated by contradictory results from previous research, especially related to the influence of religiosity and opinion leaders in boycotting companies that support Israel. The variables under investigation include opinion leaders, religiosity, consumer animosity, consumer ethnocentrism, and perceived efficacy, measured using a 5-point Likert scale. The research method is quantitative, employing SEM-PLS for model evaluation. A total of 156 respondents were selected through the purposive sampling technique. The research findings conclude that, among the five independent variables, religiosity, consumer animosity, and opinion leaders do not have a direct influence on the intention to boycott. However, opinion leaders indirectly influence the boycott intention through consumer ethnocentrism. Meanwhile, consumer ethnocentrism and perceived efficacy positively influence the intention to boycott. This research contributes to the literature on the role of opinion leaders in shaping consumer behavior and provides an actual understanding of the boycott phenomenon. In practical terms, this research makes an implication contribution to supporting local products by utilizing opinion leaders as promoters

Keywords: Opinion leaders, Consumer boycott, Israel boycott, Religiosity, Consumer Behavior

  1. Abdul-Talib, A.-N., & Abdul-Latif, S.-A. (2015). Antecedents to willingness to Boycotts among Malaysian muslims. Dalam Emerging Research on Islamic Marketing and Tourism in the Global Economy (hlm. 70–106). IGI Global.
  2. Abdul-Talib, A.-N., & Adnan, M. M. M. (2017). Determinants of consumer’s willingness to boycott surrogate products. Journal of Islamic Marketing, 8(3), 345–360. https:// doi.org/10.1108/JIMA-08-2015-0065
  3. Albayati, M. S., Mat, N. K. N., Musaibah, A. S., Aldhaafri, H. S., & Almatari, E. M. (2012). Participate in boycott activities toward Danish products from the perspective of Muslim consumer. American Journal of Economics, Special issue, 1, 120–124. https://doi.org/10.5923/j.economics.20120001.27.
  4. Albrecht, C., Campbell, C., Heinrich, D., & Lammel, M. (2013). Exploring why consumers engage in boycotts: Toward a unified model. Journal of Public Affairs, 13(2), 180–189. https://doi.org/10.1002/pa.1473
  5. Allport, G. W., & Ross, J. M. (1967). Personal religious orientation and prejudice. Journal of personality and social psychology, 5(4), 432.
  6. Anderson, C. (2012). Trial starts in plot against danish paper over cartoons of prophet. The New York Times.
  7. Bailey, J. M., & Sood, J. (1993). The effects of religious affiliation on consumer behavior: A preliminary investigation. Journal of Managerial Issues, 328–352.
  8. BDS. (2023a). Dalam kemenangan BDS, PUMA terpaksa membatalkan sponsorship Asosiasi Sepak Bola Israel | Gerakan BDS. https://bdsmovement-net.translate.goog/news/bds-win-puma-forced-drop-sponsorship-israel-football-association?_x_tr_sl=en&_x_tr_tl=id&_x_tr_hl=id&_x_tr_pto=tc
  9. BDS. (2023b, November 12). Pernyataan Sikap atas Fatwa MUI terkait Dukungan untuk Palestina – BDS Indonesia. https://gerakanbds.id/2023/11/12/pernyataan-sikap-atas-fatwa-mui-terkait-dukungan-untuk-palestina/
  10. Cohen, J. (2013). Statistical power analysis for the behavioral sciences. Academic press.
  11. Cruz, B. de P. A., & Botelho, D. (2015). Proposition of the relational boycott. Management Research: The Journal of the Iberoamerican Academy of Management, 13(3), 315–333.
  12. Dekhil, F., Jridi, H., & Farhat, H. (2017). Effect of religiosity on the decision to participate in a boycott: The moderating effect of brand loyalty–the case of Coca-Cola. Journal of Islamic Marketing, 8(2), 309–328.
  13. Delistavrou, A., Krystallis, A., & Tilikidou, I. (2020). Consumers’ decision to boycott “unethical” products: The role of materialism/post materialism. International journal of retail & distribution management, 48(10), 1121–1138. https://doi.org/10.1108/IJRDM-04-2019-0126.
  14. Eastman, J. K., Iyer, R., Liao-Troth, S., Williams, D. F., & Griffin, M. (2014). The role of involvement on millennials’ mobile technology behaviors: The moderating impact of status consumption, innovation, and opinion leadership. Journal of Marketing Theory and Practice, 22(4), 455–470.
  15. Ettenson, R., & Gabrielle Klein, J. (2005). The fallout from French nuclear testing in the South Pacific: A longitudinal study of consumer boycotts. International marketing review, 22(2), 199–224.
  16. Ettenson, R., Smith, N. C., Klein, J., & John, A. (2006). Rethinking consumer boycotts. MIT Sloan Management Review, 47(4), 6.
  17. Fam, K. S., Waller, D. S., & Erdogan, B. Z. (2004). The influence of religion on attitudes towards the advertising of controversial products. European Journal of marketing, 38(5/6), 537–555.
  18. Friedman, M. (1985). Consumer boycotts in the United States, 1970–1980: Contemporary events in historical perspective. Journal of consumer affairs, 19(1), 96–117.
  19. García‐Avilés, J. A. (2020). Diffusion of innovation. The international Encyclopedia of media psychology, 1–8.
  20. Garrett, D. E. (1987). The effectiveness of marketing policy boycotts: Environmental opposition to marketing. Journal of marketing, 51(2), 46–57.
  21. Ghozali, I. (2008). Structural equation modeling: Metode alternatif dengan partial least square (pls) (2 ed.). Badan Penerbit Universitas Diponegoro.
  22. Gould, S. J., Houston, F. S., & Mundt, J. (1997). Failing to try to consume: A reversal of the usual consumer research perspective. ACR North American Advances, 24.
  23. Haidt, J. (2003). The moral emotions. 11.
  24. Hair Jr, J. F., Matthews, L. M., Matthews, R. L., & Sarstedt, M. (2017). PLS-SEM or CB-SEM: updated guidelines on which method to use. International Journal of Multivariate Data Analysis, 1(2), 107–123.
  25. Hair Jr, J. F., Sarstedt, M., & Ringle, C. M. (2011). “PLS-SEM: indeed a silver bullet”–retrospective observations and recent advances. Journal of Marketing theory and Practice, 31(3), 261–275.
  26. Haron, H., Johar, E. H., & Ramli, Z. F. (2016). Online opinion leaders and their influence on purchase intentions. 162–165.
  27. Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the academy of marketing science, 43, 115–135.
  28. Jensen, H. R. (2008). The Mohammed cartoons controversy and the boycott of Danish products in the Middle East. European Business Review, 20(3), 275–289. https://doi.org/10.1108/09555340810871455.
  29. John, A., & Klein, J. (2003). The boycott puzzle: Consumer motivations for purchase sacrifice. Management science, 49(9), 1196–1209.
  30. Khan, H., Daryanto, A., & Liu, C. (2019). How anticipated regret influences the effect of economic animosity on consumers’ reactions towards a foreign product. International Business Review, 28(2), 405–414.
  31. Klein, J. G., & Ettensoe, R. (1999). Consumer animosity and consumer ethnocentrism: An analysis of unique antecedents. Journal of International Consumer Marketing, 11(4), 5–24.
  32. Klein, J. G., Smith, N. C., & John, A. (2004). Why we boycott: Consumer motivations for boycott participation. Journal of Marketing, 68(3), 92–109. https://doi.org/10.1509/jmkg.68.3.92.34770.
  33. Knudsen, K., Aggarwal, P., & Maamoun, A. (2008). The burden of identity: Responding to product boycotts in the Middle East. Journal of Business & Economics Research (JBER), 6(11), 17–26.
  34. Koenig, H. G., King, D., & Carson, V. B. (2012). Handbook of religion and health. Oup Usa.
  35. Lange, D. L. (1990). A blueprint for a teacher development program. Second language teacher education, 245–268.
  36. Li, F., & Du, T. C. (2011). Who is talking? An ontology-based opinion leader identification framework for word-of-mouth marketing in online social blogs. Decision support systems, 51(1), 190–197.
  37. Lyons, B., & Henderson, K. (2005). Opinion leadership in a computer‐mediated environment. Journal of Consumer Behaviour: An International Research Review, 4(5), 319–329.
  38. Mishra, S., Shukla, Y., Malhotra, G., & Arora, V. (2023). Investigating the impact of consumers’ patriotism and ethnocentrism on purchase intention: Moderating role of consumer guilt and animosity. International Business Review, 32(4), 102076.
  39. Mohamad Saleh, M. S., Mehellou, A., & Omar, B. (2023). The Influence of Islamic Values on Sustainable Lifestyle: The Moderating Role of Opinion Leaders. Sustainability, 15(11), 8640.
  40. Muhamad, N., Khamarudin, M., & Fauzi, W. I. M. (2018). The role of religious motivation in an international consumer boycott. British Food Journal, 121(1), 199–217. https://doi.org/10.1108/ BFJ-02-2018-0118
  41. Muhamad, N., & Mizerski, D. (2013). The effects of following Islam in decisions about taboo products. Psychology & Marketing, 30(4), 357–371.
  42. Petersen, L. R., & Roy, A. (1985). Religiosity, anxiety, and meaning and purpose: Religion’s consequences for psychological well-being. Review of Religious Research, 27, 49–62.
  43. Pieters, R. (2017). Meaningful mediation analysis: Plausible causal inference and informative communication. Journal of Consumer Research, 44(3), 692–716.
  44. Putra, M. I., Ratnasari, R. T., & Ari Prasetyo, S. (2017). Religiosity Effect Analysis Of Consumer Behavior and Consumer Intention On Online Shopping: East Java Community Case Study. Religiosity effect analysis of consumer behavior and consumer intention on online shopping: east java community case study, 8(4), 103–110.
  45. Ratnasari, R. T., Ula, U. F., & Sukmana, R. (2021). Can store image moderate the influence of religiosity level on shopping orientation and customers’ behavior in Indonesia? Journal of Islamic Accounting and Business Research, 12(1), 78–96.
  46. Roswinanto, W., & Suwanda, S. N. (2021). Religious boycott in Indonesia: Investigation of antecedents and the effect of religiosity dimensions. Journal of Islamic Marketing, 14(1), 174–195.
  47. Rouf, M. A., & Akhtaruddin, M. (2018). Factors affecting the voluntary disclosure: A study by using smart PLS-SEM approach. International Journal of Law and Management, 60(6), 1498–1508.
  48. Salma, S. Y., & Aji, H. M. (2023). What drives Muslims to boycott French brands? The moderating role of brand judgement and counterargument. Journal of Islamic Marketing, 14(5), 1346–1368.
  49. Sari, D. K., Mizerski, D., & Liu, F. (2017). Boycotting foreign products: A study of Indonesian Muslim consumers. Journal of Islamic Marketing, 8(1), 16–34.
  50. Sen, S., Gürhan-Canli, Z., & Morwitz, V. (2001). Withholding consumption: A social dilemma perspective on consumer boycotts. Journal of Consumer research, 28(3), 399–417. https://doi.org/10.1086/323729.
  51. Shimp, T. A., & Sharma, S. (1987). Consumer ethnocentrism: Construction and validation of the CETSCALE. Journal of marketing research, 24(3), 280–289.
  52. Siamagka, N.-T., & Balabanis, G. (2015). Revisiting consumer ethnocentrism: Review, reconceptualization, and empirical testing. Journal of International Marketing, 23(3), 66–86. https://doi.org/10.1509/jim.14.0085
  53. Song, E. (2020). South Korean Consumers’ Attitudes toward Small Business Owners Participating in the 2019 Anti-Japan Boycott. Social Sciences, 9(5), 74. https://doi.org/10.3390/socsci9050074
  54. Stammerjohan, C., & Webster, C. (2002). Trait and situational antecedents to non-consumption. ACR North American Advances, 24.
  55. Sugiyono. (2021). Metode Penelitian Kualitatif, Kuantitatif, dan R&D (28 ed.). IKAPI.
  56. Turcotte, J., York, C., Irving, J., Scholl, R. M., & Pingree, R. J. (2015). News recommendations from social media opinion leaders: Effects on media trust and information seeking. Journal of computer-mediated communication, 20(5), 520–535.
  57. Winston, L. R. (2011). The story of God. Random House.
  58. Xiong, Y., Cheng, Z., Liang, E., & Wu, Y. (2018). Accumulation mechanism of opinion leaders’ social interaction ties in virtual communities: Empirical evidence from China. Computers in Human Behavior, 82, 81–93. https://doi.org/10.1016/j.chb.2018.01.005
  59. Zhao, X., Lynch Jr, J. G., & Chen, Q. (2010). Reconsidering Baron and Kenny: Myths and truths about mediation analysis. Journal of consumer research, 37(2), 197–206.

Open Access Copyright (c) 2023 Journal of Digital Marketing and Halal Industry
Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
apps