Sufism-Based Management for Enhancing Employee Performance in Industry 4.0: A Phenomenological Inquiry

Suwito Suwito; Ischak Suryo Nugroho; Maulana Mualim; Eka Septiani Sarastuti

doi:10.21580/tos.v12i1.14323

Authors

Suwito Suwito Department of Islamic Education, Faculty of Tarbiyya and Teacher Training, Universitas Islam Negeri Prof. K.H. Saifuddin Zuhri Purwokerto, Indonesia https://orcid.org/0000-0001-8171-4408
Ischak Suryo Nugroho Department of Islamic Education, Faculty of Tarbiyya and Teacher Training, Universitas Islam Negeri Prof. K.H. Saifuddin Zuhri Purwokerto, Indonesia
Maulana Mualim Department of English Education, Faculty of Tarbiyya and Teacher Training, Universitas Islam Negeri Prof. K.H. Saifuddin Zuhri Purwokerto, Indonesia https://orcid.org/0000-0001-7971-2032
Eka Septiani Sarastuti Department of Islamic Education, Faculty of Tarbiyya and Teacher Training, Universitas Islam Negeri Prof. K.H. Saifuddin Zuhri Purwokerto, Indonesia

DOI:

https://doi.org/10.21580/tos.v12i1.14323

Keywords:

contextual Sufism, industry 4.0, business management, university performance, UIN Prof K.H. Saifuddin Zuhri Purwokerto

Abstract

Sufism is conceptualized as a spiritual discipline oriented toward moral and spiritual refinement, and its integration into human resource management is underutilized. This article examines the concept of Sufism-based management implemented at the Faculty of Tarbiyya and Teacher Training at UIN Prof. K.H. Saifuddin Zuhri Purwokerto. The faculty applies Sufi-oriented management to cultivate inner transformation and enhance employee performance in the current business context of Industry 4.0. Using a qualitative phenomenological approach, data were collected through observation, interviews, and document analysis involving 12 key informants. The analysis guided by Smith’s model revealed that Sufi-trained business leaders demonstrate more astute organizational behavior, greater innovativeness, and stronger commitment to addressing institutional challenges. The study found that Sufism-based management elevates institutional service quality across internal, external, and transcendental dimensions, aligning organizational practices with spiritual refinement and collective well-being.

Contribution: This study contributes to the literature on Sufism-based management by providing practical implementations of takhallī, taḥallī, and tajallī in business management.

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