Halal Lifestyle and Consumer Decisions: The Role of Halal Labels, Religious Values, and Word of Mouth in Purchasing Wardah Cosmetics at Islamic Boarding Schools
DOI:
https://doi.org/10.21580/economica.2023.14.2.26084Keywords:
Halal labels, Product Attributes, Religiosity, Purchase Decisions, Word of Mouth (WOM)Abstract
The domestic cosmetic industry in Indonesia continues to experience steady growth, driven by increasing market demand and evolving beauty trends. This demand is fueled by consumer interest in multifunctional cosmetic products. This study examines the influence of product attributes, halal labels, religiosity, and word of mouth (WOM) on purchasing decisions for Wardah cosmetics among female students at an Islamic boarding school in Kalibeber, Mojotengah, Wonosobo. Using a quantitative approach and linear regression analysis, data were collected from 100 respondents selected through random sampling. The results indicate that all four factors significantly impact purchasing decisions. Product attributes positively affect consumer choices, highlighting the importance of quality, design, and features. Halal labels play a crucial role in building trust and ensuring compliance with Islamic principles. Religiosity strongly influences decision-making, as students prioritize products aligned with their faith. WOM also significantly impacts purchasing behavior, especially within close-knit communities. Collectively, these variables explain 50% of the variance in purchasing decisions. The findings emphasize the need for manufacturers to focus on product development, clear halal certification, and strategies that encourage positive WOM to enhance consumer trust and brand loyalty in religiously conscious markets.
Downloads
References
Amrillah, Q., & Brawijaya, A. (2016). Pengaruh Atribut Produk Terhadap Keputusan Pembelian Kosmetik. Jurnal Syarikah : Jurnal Ekonomi Islam, 2(2), 296–311. https://doi.org/10.30997/jsei.v2i2.259
Ardiantono, D. S., Pertiwi, Sugihartanto, M. F., & Wibawa, B. M. (2022). Analyzing the Challenges, Options, and Implementation Strategies for Halal Supply Chain Management in Indonesian Cosmetics Sector Companies: A Literature Analysis. Journal of Halal Research, Policy, and Industry, 1(1). https://doi.org/10.33086/jhrpi.v1i1.3433
Ariyono, K. Y. (2023). Understanding Consumer Preferences In Choosing Cosmetics: The Role Of Halal Lifestyle, Pricing, And Promotion. Jurnal Ilmu Manajemen Advantage, 7(2), 245–250. https://doi.org/10.30741/adv.v7i2.1164
Astogini, D., Wahyudin, & Wulandari, S. Z. (2011). Aspek Religiusitas dalam Keputusan Pembelian Produk Halal. JEBA, 13(1), 1–8.
Cheung, C. M. K., & Thadani, D. R. (2012). The impact of electronic word-of-mouth communication: A literature analysis and integrative model. Decision Support Systems, 54(1), 461–470. https://doi.org/10.1016/j.dss.2012.06.008
Gitosudarmo, I. (2008). Manajemen Pemasaran (Edisi Kedu). BPFE Yogyakarta.
Goyette, I., Ricard, L., Bergeron, J., & Marticotte, F. (2010). e‐WOM Scale: word‐of‐mouth measurement scale for e‐services context. Canadian Journal of Administrative Sciences / Revue Canadienne Des Sciences de l’Administration, 27(1), 5–23. https://doi.org/10.1002/cjas.129
Isa, R. M., Man, S., Rahman, N. N. A., & Aziz, A. (2023). Determinants of consumer adoption of halal cosmetics: A systematic literature review. Journal of Cosmetic Dermatology, 22(3), 752–762. https://doi.org/10.1111/jocd.15486
Keller, K. L. (1993). Conceptualizing, Measuring, and Managing Customer-Based Brand Equity. Journal of Marketing, 57(1), 1–22. https://doi.org/10.1177/002224299305700101
Kotler, P., & Armstrong, G. (2008). Principles of Marketing (Jilid 1). Pearson.
Kotler, P., & Keller, K. L. (2007). Manajemen Pemasaran. PT Indeks.
Kristianti, R. A., & Margarita. (2021). Determinants of Brand Loyalty: Survey of Wardah Cosmetics Consumer in Jabodetabek, Indonesia. https://doi.org/10.2991/aebmr.k.210507.039
Letsoin, B., & Riorini, S. V. (2023). The Mediating Role of Attitude Toward Product Towards Halal Cosmetic Purchase Intention in Female Consumers in Indonesia. Journal of Social Research, 2(5), 1616–1633. https://doi.org/10.55324/josr.v2i5.854
Lupiyoadi, R., & Hamdani, A. (2006). Manajemen Pemasaran Jasa. Salemba Empat.
Maghfiroh, M., & Indrarini, R. (2022). Halal Label and Product Quality: Case Study Wardah Cosmetic Product Purchase Decision. Li Falah: Jurnal Studi Ekonomi Dan Bisnis Islam, 6(2), 41. https://doi.org/10.31332/lifalah.v6i2.1919
Mujahid, A. R., & Muthohar, M. (2023). Niat Beli Konsumen terhadap Restoran Halal: Studi pada Masyarakat Muslim di Indonesia. Selekta Manajemen: Jurnal Mahasiswa Bisnis Dan Manajemen, 02(05), 43–58. https://journal.uii.ac.id/selma/article/view/32009
Nurdin, S., & Setiani, P. N. C. (2021). Penggunaan Label Halal Dan Harga Dalam Meningkatkan Keputusan Pembelian Produk Kosmetik (Studi Pada Masyarakat Kota Bandung). Jurnal Sains Manajemen, 3(2), 111–122. https://doi.org/10.51977/jsm.v3i2.573
Pujiastuti, H., Afendi, A., Junusi, R. El, & Mahardianto, A. (2022). Consumers and Halal Cosmetic Products: Halal Label, Life Style and Word of Mouth Communication. Journal of Digital Marketing and Halal Industry, 4(1), 67–76. https://doi.org/10.21580/jdmhi.2022.4.1.10892
Purwanto, P., Abdurachman, F. A., Fadhila, S. N., & Fajrin, S. (2022). Digital Penetration of Halal Cosmetic Business in Indonesia During 4.0 Revolution. El-Qish: Journal of Islamic Economics, 2(1), 13–22. https://doi.org/10.33830/elqish.v2i1.1618.2022
Putri, T. U., & Abdinagoro, S. B. (2018). Response to a New Wave in Digital marketing: Does beauty blogger involvement the most influencing factor in halal cosmetic purchase intention. International Journal of Supply Chain Management, 7(6), 446–452. https://doi.org/10.59160/ijscm.v7i6.2401
Rachmawati, S., Amalia, A., & Rachmawati, E. (2022). Regulatory compliance of skincare product advertisements on Instagram. Pharmacy Education, 22(2), 230–235. https://doi.org/10.46542/pe.2022.222.230235
Rangkuti, F. (2010). Strategi Promosi Yang Kreatif dan Analisis Kasus Integrated Marketing Communication. Gramedia Pustaka Utama.
Soraya, A. D., & Marlyna, H. (2021). Counterfeit Cosmetic Cases in Indonesia: Why Not Trademark Infringements? In Challenges of Law and Governance in Indonesia in the Disruptive Era I (pp. 93–107).
Steffes, E. M., & Burgee, L. E. (2009). Social ties and online word of mouth. Internet Research, 19(1), 42–59. https://doi.org/10.1108/10662240910927812
Sugiyono. (2004). Metode Penelitian. CV Alfabeta.
Sugiyono. (2011). Metode Penelitian kuatitatif kulitatif dan R&D. CV Alfabeta.
Sungadi, S. (2020). Pengaruh Religiusitas terhadap Kematangan Karier Pustakawan Kajian Empiris pada Pendidikan Tinggi Keagamaan Islam di Daerah Istimewa Yogyakarta. UNILIB : Jurnal Perpustakaan, 11(1). https://doi.org/10.20885/unilib.vol11.iss1.art3
Suswardji, E. W. (2012). Pengaruh Atribut Produk Terhadap Keputusan Pembelian Sepeda Motor Suzuki Satria Fu. Jurnal Manajemen, 10(1).
Suwandi, D. S., & Balqiah, T. E. (2023). Factors Increasing Loyalty of Local Cosmetic Brands: A Study on Generation Z in Indonesia. Binus Business Review, 14(3), 285–296. https://doi.org/10.21512/bbr.v14i3.9742
Tjiptono, F. (2008). Marketing Strategy. Andi Offset.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Economica: Jurnal Ekonomi Islam

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
Authors can enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), acknowledging its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) before and during the submission process, as it can lead to productive exchanges and earlier and greater citation of published work (See The Effect of Open Access).