Investigation into obedience in the face of unethical behavior

Authors

DOI:

https://doi.org/10.21580/pjpp.v5i2.7074

Keywords:

leadership, obedience, organization, unethical behavior

Abstract

Significant concern about obedience in the face of unethical behavior in many corporate scandals is growing worldwide. However, the issue is underexplored because this type of research is faced by the challenge that the perpetrators are reluctant to harm their image by admitting their wrongdoings. The purpose of this study is to obtain a deeper understanding of the human aspects of obedience in the face of unethical behavior among employees in organizations. Using a qualitative cross-case approach, ten employees were interviewed, representing top, middle, and low-level employees in a broad range of private medium-to-large-sized enterprises. The analysis process involved reducing the raw data into meaningful themes, particularly why employees perform unethical behavior. The study's findings provide complex reasons for obedience in the face of unethical behavior, and it is shown to be the rule and habit of organizations. The respondents also explained why they justified their misbehavior. The employees' viewpoints on obedience in the face of unethical behavior will be useful for organizations to curb unlawful practices in the workplace, as these have detrimental effects on them.

Downloads

Download data is not yet available.

Author Biography

Mahfud Sholihin, Faculty of Economics and Business, Universitas Gadjah Mada, Yogyakarta

References

Arvey, R. D., & Jones, A. P. (1985). The use of discipline in organizational settings: A framework for future research. Research in Organizational Behavior, 7, 367–408.

Baumrind, D. (1966). Effects of authoritative parental control on child behavior. Child Development, 37(4), 887–907. https://doi.org/10.2307/1126611

Bivins, H. T. (2006). Responsibility and accountability. In K. Fitzpatrick & C. Bronstein (Eds.), Ethics in public relations: Responsible advocacy (pp. 19–38). Thousand Oaks, CA: SAGE Publication Inc.

Brannigan, A. (2012). Genocide in Rwanda: From pathological altruism to pathological obedience. In B. Oakley, A. Knafo, G. Madhavan, & D. S. Wilson (Eds.), Pathological altruism (pp. 225–236). New York: Oxford University Press.

Burns, N. (1989). Standards for qualitative research. Nursing Science Quarterly, 2(1), 44–52. https://doi.org/10.1177/089431848900200112

Cadsby, C. B., Maynes, E., & Trivedi, V. U. (2006). Tax compliance and obedience to authority at home and in the lab: A new experimental approach. Experimental Economics, 9(4), 343–359. https://doi.org/10.1007/s10683-006-7053-8

Caiden, G. E. (2007). Corruption and governance. In W. L. Richter & F. Burke (Eds.), Combating corruption, encouraging ethics: A practical guide to management ethics (pp. 79–80). Plymouth UK: Rowman and Littlefield Publishers, Inc.

Chance, Z., & Norton, M. I. (2008). I read playboy for the articles: Justifying and rationalizing questionable preferences. In M. S. McGlone & M. L. Knapp (Eds.), The interplay of truth and deception. Oxfordshire: Routledge.

Cialdini, R. B., Petrova, P. K., & Goldstein, N. J. (2004, March). The hidden costs of organizational dishonesty. MIT Sloan Management Review, 45(3), 67–73.

Coleman, C., & Moynihan, J. (1996). Understanding crime data. Ballmoor, Buckingham: Open University Press.

Collins, J. D., Uhlenbruck, K., & Rodriguez, P. (2009). Why firms engage in corruption: A top management perspective. Journal of Business Ethics, 87(1), 89–108. https://doi.org/10.1007/s10551-008-9872-3

Darley, J. M. (2005). The cognitive and social psychology of contagious organizational corruption. Brooklyn Law Review, 70(4), 1177–1194.

de Graaf, G., Maravic, P. von, & Waagenar, P. (Eds.). (2010). The good cause: Theoretical perspectives on corruption. Opladen: Verlag Barbara Budrich. https://doi.org/10.3224/86649263

Doig, A. (2005). Where corruption lives. Gerald E. Caiden, O. P. Dwivedi and Joseph Jabbra Kumarian Press, Inc., 2001, xii 273 pp., ISBN 1 56549 133 5A cautionary tale: ten major flaws in combatting corruption. Gerald Caiden Southwestern Journal of Law and Trade in the Am. Public Administration and Development, 25(3), 270–271. https://doi.org/10.1002/pad.338

Giacalone, R. A., Knouse, S. B., & Pollard, H. G. (1999). Willingness to report unethical behavior in exit surveys. Teaching Business Ethics, 3, 307–319.

Hamilton, G. G., & Biggart, N. W. (1985). Why people obey: Theoretical observations on power and obedience in complex organizations. Sociological Perspectives, 28(1), 3–28. https://doi.org/10.2307/1389072

Harrendorf, S. (2014). How can criminology contribute to an explanation of international crimes? Journal of International Criminal Justice, 12(2), 231–252. https://doi.org/10.1093/jicj/mqu020

Heath, J. (2008). Business ethics and moral motivation: A criminological perspective. Journal of Business Ethics, 83(4), 595–614. https://doi.org/10.1007/s10551-007-9641-8

Hoyk, R., & Hersey, P. (2009). The root causes of unethical behavior. Graziadio Business Review, 12(1), 1–5.

Ivcevic, Z., Menges, J. I., & Miller, A. (2020, March 20). How common is unethical behavior in U.S. organizations? Havard Business Review. https://hbr.org/2020/03/how-common-is-unethical-behavior-in-u-s-organizations

Jamieson, L. (1998). Understanding crime data: Haunted by the dark figure. By Clive Coleman and Jenny Moynihan. Open University Press, 22 Ballmoor, Buckingham, MK18 1XW, September 1996, 160 pp. ISBN 0-335-195519-9. ISBN 0-335-19518-0. Criminal Behaviour and Mental Health, 8(3), 241–242. https://doi.org/10.1002/cbm.261

Javaid, M. F., Raoof, R., Farooq, M., & Arshad, M. (2020). Unethical leadership and crimes of obedience: A moral awareness perspective. Global Business and Organizational Excellence, 39(5), 18–25. https://doi.org/10.1002/joe.22011

Kanfer, R. (1990). Motivation theory and industrial and organizational psychology. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of industrial and organizational psychology (pp. 75–170). Palo Alto, CA: Consulting Psychologists.

Kaptein, M., & Avelino, S. (2005). Measuring corporate integrity: A survey‐based approach. Corporate Governance: The International Journal of Business in Society, 5(1), 45–54. https://doi.org/10.1108/14720700510583467

Kemper, T. D. (1966). Representative roles and the legitimation of deviance. Social Problems, 13(3), 288–298. https://doi.org/10.1525/sp.1966.13.3.03a00040

Kolthoff, E. W. (2020). Criminological responses to corruption. In A. Graycar (Ed.), Handbook on corruption, ethics and itegrity in public ddministration (pp. 434–448). Cheltenham, UK: Edward Elgar Publishing Ltd.

Kopicko, M. S. (2018). Why employees and managers engage in unethical practices. Senior Honors Theses. https://commons.emich.edu/honors/590

Kotzee, B. (2014). [Book Review] Blind obedience: paradox and learning in the later Wittgenstein - by Meredith Williams; The formation of reason - by David Bakhurst. British Journal of Educational Studies, 62(1), 86–89. https://doi.org/10.1080/00071005.2013.877634

Litz, R. (2000). Moral imagination and management decision making. Academy of Management Review, 25(1), 256–259. https://doi.org/10.5465/amr.2000.2791616

Martiar, N. A. D., & Purnamasari, D. D. (2020, June 3). Enam terdakwa kasus Jiwasraya didakwa rugikan negara hingga Rp 16,807 triliun. kompas.id. https://www.kompas.id/baca/polhuk/2020/06/03/enam-terdakwa-kasus-jiwasraya-didakwa-rugikan-negara-hingga-rp-16807-triliun/

Mayer, D. M., Kuenzi, M., Greenbaum, R., Bardes, M., & Salvador, R. (Bombie). (2009). How low does ethical leadership flow? Test of a trickle-down model. Organizational Behavior and Human Decision Processes, 108(1), 1–13. https://doi.org/10.1016/j.obhdp.2008.04.002

Milgram, S. (1974). Obedience to authority: An experimental view. Harper & Row.

Milgram, S. (2011). The perils of obedience. In L. Behrens & L. J. Rosen (Eds.), Writing and reading across the curriculum (pp. 692–704). Pearson.

Minor, W. W. (1981). Techniques of neutralization: a Reconceptualization and empirical examination. Journal of Research in Crime and Delinquency, 18(2), 295–318. https://doi.org/10.1177/002242788101800206

Morse, J. M., & Field, P. A. (1995). Qualitative research methods for health professionals. Sage Publication Inc.

MS. (2019, December 5). Garuda CEO Ari Askhara dismissed amid smuggling scandal. IDN Financial. https://www.idnfinancials.com/news/30605/garuda-ceo-ari-askhara-dismissed-smuggling-scandal

Parry, K., & Proctor-Thomson, S. (2002). Perceived integrity of transformational leaders in organisational settings. Journal of Business Ethics, 35, 75–96.

Porta, D. della, & Vannucci, A. (2012). The hidden order of corruption: An institutional approach. Farnham UK: Ashgate.

Robertson, D. C., & Nichols, P. M. (2017). Introduction and Overview: Bribery and the Study of Decision Making. In P. Nichols & D. C. Robertson (Eds.), Thinking about bribery: Neuroscience, moral cognition and the psychology of bribery (pp. xv–xvi). Cambridge University Press. https://doi.org/10.1017/9781316450765.001

Russel, & B.H. (2012). Social research methods: Qualitative and quantitative approaches. SAGE Publication Inc.

Schaubroeck, J. M., Hannah, S. T., Avolio, B. J., Kozlowski, S. W. J., Lord, R. G., Treviño, L. K., Dimotakis, N., & Peng, A. C. (2012). Embedding ethical leadership within and across organization levels. Academy of Management Journal, 55(5), 1053–1078. https://doi.org/10.5465/amj.2011.0064

Skitka, L. J., Bauman, C. W., & Lytle, B. L. (2009). Limits on legitimacy: Moral and religious convictions as constraints on deference to authority. Journal of Personality and Social Psychology, 97(4), 567–578. https://doi.org/10.1037/a0015998

Slapper, G., & Tombs, S. (1999). Corporate crime. Longman.

Trevino, L. K. (1992). The social effects of punishment in organizations: A justice perspective. The Academy of Management Review, 17(4), 647–676. https://doi.org/10.2307/258803

Treviño, L. K., & Brown, M. E. (2005). The role of leaders in influencing unethical behavior in the workplace. In R. Kidwell & C. L. Martin (Eds.), Managing organizational deviance (pp. 69–96). Thousand Oaks: SAGE Publication Inc.

van de Bunt, H. G. (1992). Organisatiecriminaliteit (Organization crime). Gouda Quint.

Werhane, P. H., Hartman, L. P., Archer, C., Englehardt, E. E., & Pritchard, M. S. (2013). Obstacles to ethical decision-making: Mental models, Milgram and the problem of obedience. Cambridge University Press. https://doi.org/10.1017/CBO9780511675911

Williams, M. (2010). Blind obedience: Paradox and learning in the later Wittgenstein. Routledge.

Wincup, E. (2017). Criminological research: Understanding qualitative methods. SAGE Publication Inc.

Zimbardo, P. G. (2007). The Lucifer effect: how good people turn evil. Random House Inc.

Downloads

Published

2020-11-30

How to Cite

Salama, N., El-Rahman, M. J., & Sholihin, M. (2020). Investigation into obedience in the face of unethical behavior. Psikohumaniora: Jurnal Penelitian Psikologi, 5(2), 207–218. https://doi.org/10.21580/pjpp.v5i2.7074

Issue

Section

Articles